Your privacy is important to us. This policy explains how Paxful collects, uses, and protects your personal information.
Last Updated: October 15, 2023
This Privacy Policy describes how Paxful Inc. and its affiliates ("Paxful," "we," "us," or "our") collect, use, and share your personal information when you use our services.
When you create an account or use our services, we collect:
When you use our services, we automatically collect:
We may receive information about you from:
We use your personal information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To provide and maintain our services | Performance of contract |
| To verify your identity and prevent fraud | Legal obligation and legitimate interest |
| To process transactions and send notifications | Performance of contract |
| To communicate with you about our services | Legitimate interest |
| To improve our services and develop new features | Legitimate interest |
| To comply with legal and regulatory requirements | Legal obligation |
We may share your information with:
We engage third-party companies to perform services on our behalf, such as:
We may disclose your information when required by law or to:
In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement appropriate technical and organizational measures to protect your personal information, including:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Our retention periods are based on:
Typically, we retain account information for 5 years after account closure to comply with financial regulations.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us using the information in the "Contact Us" section.
We use cookies and similar technologies to:
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.
As a global company, we may transfer your personal information to countries outside your country of residence, including to the United States and other jurisdictions where our service providers operate.
When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes, we will provide notice through our services or by other means.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
